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FAQ
1. Product Features and Usage
Q1: How to adjust the temperature of this heated pillow?
A: The product is equipped with an intelligent touch panel that supports 3-level temperature adjustment (45 ℃/55 ℃/65 ℃). Long press for 3 seconds to turn on the device, and short press to switch gears, meeting different seasons and sensory needs.
Q2: Does it support timed shutdown function? A: Support! Default 2-hour automatic power-off, safe and energy-saving, worry free sleep.
Q3: Is the voltage suitable for use abroad? A: Global universal voltage design (100-240V) ensures consistent warmth no matter where you are.
2. Safety and Maintenance
Q1: How to adjust the temperature of this heated pillow?
A: The product is equipped with an intelligent touch panel that supports 3-level temperature adjustment (45 ℃/55 ℃/65 ℃). Long press for 3 seconds to turn on the device, and short press to switch gears, meeting different seasons and sensory needs.
Q2: Does it support timed shutdown function? A: Support! Default 2-hour automatic power-off, safe and energy-saving, worry free sleep.
Q3: Is the voltage suitable for use abroad? A: Global universal voltage design (100-240V) ensures consistent warmth no matter where you are.
3. Other
Q4: Can children use this pillow? A: It is recommended that children over 12 years old use it under adult supervision. Low temperature settings are more suitable for sensitive individuals, and prolonged exposure to high temperatures should be avoided during use.
If you have any further questions, please feel free to contact us through our official website's online customer service, email, or social media. We are available 24 hours a day to answer your questions!
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